Privacy Policy

Last updated: March 27, 2025

This Privacy Policy describes how Buy IPTV™ Trevix Play (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from trevixplay.com (the “Site”) or interact with our services (the “Services”) through WhatsApp or any other communication method.

By using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site or our Services.

1. Information We Collect

We collect personal information necessary to provide you with IPTV services. This may include:

  • Your name and phone number (for activation and support)

  • Order details (type of subscription, start date, duration)

  • Device and connection data (device type, IP address, operating system)

We do not collect emails, passwords, or payment card data. All financial transactions are processed securely via third-party providers such as Shopify, Stripe, or PayPal.

2. How We Use Your Information

Your personal data may be used to:

  • Activate your IPTV subscription

  • Provide technical support via WhatsApp

  • Respond to your inquiries or requests

  • Maintain service quality and performance

  • Protect our system from fraud or abuse

3. Sharing Your Data

We may share your information with:

  • Our official technology partners (e.g., Shopify) for secure order processing

  • Legal authorities, if required by law

  • Our internal support team to assist you with your subscription

Your data will never be sold or used for external marketing purposes.

4. Cookies & Tracking

We use cookies to enhance user experience, analyze traffic, and ensure security. You can manage cookie settings via your browser. Disabling cookies may affect some functionality of the Site.

5. Data Retention

We keep your data only as long as needed to:

  • Provide your active subscription

  • Assist with reactivations or renewals

  • Comply with legal or security requirements

You may request deletion at any time via WhatsApp.

6. Your Rights

You may request:

  • Access to your stored information

  • Correction or deletion of your data

  • Restriction of certain data uses

To exercise your rights, contact us directly on WhatsApp.

7. Children’s Data

We do not knowingly collect or store personal data from users under the age of 16. If you’re a guardian and believe a child has submitted personal data, contact us immediately.

8. Contact Us

If you have questions about this Privacy Policy or how your data is used, contact us through our official support channel:

📲 WhatsApp